Contact information

WINKU COSMETICS & SKIN CARE PRODUCTS TRADING

Customer service email: hello@winkucosmetics.com

WINKU operates as an online business. Our registered place of business is not a public retail store, showroom, pickup point, or walk-in return facility.

For order-related concerns, please include your full name, order number, and a brief description of your concern. For damaged, defective, incomplete, or incorrect orders, please also include clear photographs or videos.

Approved returns must follow the instructions provided by our customer service team. Please do not send or bring products to our registered address without prior written approval.

We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.

You may also reach us through our official social media accounts:

Instagram: @winkucosmeticsph
TikTok: @winkucosmeticsph
Facebook: WINKU Cosmetics